When you first call Sears Home Repair, you feel like a valued customer – they seem so nice and accommodating. But that’s about where it ends.in May our washing machine stopped draining and was giving an error code. We called Sears to schedule an appointment. 3 days later was the next available ...
Sears delivered a lawn tractor without the manual, paperwork, service repair agreement (that cost several hundred dollars alone) and unbelievably A KEY. So I complained. It will take 7 to 10 days for the key to be shipped!!! There were THREE lawn tractors on the same shipment that did not receive a ...
Please NEVER buy anything from Sears! I had a terrible experience. The man that delivered my washing machine caused a water leak in my laundry room. They did nothing about it. He also ripped up my existing dryer duct and vent. I was unable to use my appliances and water was leaking until I was able ...
Our Kenmore washing machine was malfuncitoning so I called Sears. The first time the repair person came it could not be fixed because of a part. Waited 5 days because of a part and the weekend. The next visit was an installation of the part and a successful diagnositic test without clothes. The ...
I have gotten 2 emails to fill out a survey about my experience, 1 each after a repair technican came. The 1st one I didn't fill out since parts were needed & my fridge still didn't work. But yet, I still get an email thanking me for my extremely satisfied rating. There was a link to change my ...
I just had my riding lawn mower repaired by Sears. What a rip off. Not only did they overcharge me for the part compared to what they sell it for online and 6 dollars a piece for four bolts I could have gotten at any hardware store. Then they charged me $205 dollars for the 10 minutes it took the ...