Would I have expected that Sears would have such horrific service. I had a 5 hour window not only with NO courtesy call for arrival... But just no arrival... Called several times only to find out that they would be another 2.5 hours... Then 20 minutes... Then still did not show up. The laugh is ...
My mother paid a lot of money to have the floor in her entire house done with ceramic tile and carpet. It has been a nightmare. It was supposed to be a four day job and it is going on six weeks now. The ceramic tile was installed horribly. Very uneven. It couldn't even be walked on without stubbing ...
I purchased an Air conditioner from sears on February 27 and the unit is not working properly a few days after installation until now I have been calling sears and all I get is false promises that the issues will be fixed but til this day nothing has been done. The sales rep that sold me te unit ...
This was the worst experience ever!!! Today is 5/17 and it's been three weeks since I've had a fully functional kitchen. They did a decent job on the cabinets BUT no drawers yet, and a very shabby electrical job. Customer service is really bad after you sign a contract, I've been emailing every day ...
Sears Home services installed a new unit at my home in Columbia SC on April 26. The inspector from South Carolina codes and inspections came out on 4/29 for the check and said that the breaker was too high for the system 50 Amp it needed to have a 20-30 amp. My reference number is 15366322. ...
We bought a brand new Kenmore Elite washer and dryer 1.5 months ago. This past Sunday (4 days ago) the washer began to leak from the back and the bottom, leaving our entire floor soaked. After calling Sears Home Services that evening, they scheduled their technician to come out at their ...