Dear Customer, please wait while we connect you to a Sears Blue Service Crew member to assist you Connected to Matthew Peterson Matthew Peterson: Thank you for choosing Sears. My name is Matthew. How may I assist you? You: I asked for the technician that came to my house this morning to come back. ...
I bought a Kenmore range and the first and only timed I used the self cleaning oven as it stated in manual, it peeled the enamel off the inside of the stove!! ...
My Kenmore Elite Range has been out for a month. Your repair team seems to have no clue how to find the problem. First visit result was wrong part identified. That wasted three weeks. Second visit had the right damaged part but not the reason the board was blown out. Third visit replaced the bad ...
I made 5 major purchases from Sears. Among them a Kenmore Elite Induction Range. Range went dead with a "pop" one month ago. First "troubleshooting" session (one week later) identified a part that was NOT the problem (while using top element there was a pop and the whole unit ...
I wish I could give this a zero star rating, but that's not possible. My complaint is related to Sears merchandise and service. I purchased a new refrigerator 8/19/09. Today, I was told by a qualified service person the refrigerator was low on refrigerant, indicating a Sealed Refrigeration Unit ...
Worst ever. Use brute force and unneccesary punch hole and damage my range and cabinet. NEVER use sear's home service. The world's most impotent works as contractor for Sears ...