This is the 4th day without our refrigerator. Why is Sears Home Services at war with their customers. They do not care if a product gets fixed or not. Repairman came Monday. Finally. The compressor is bad so instead of ordering a new refrigerator they ordered a compressor. It was supposed to be here Tues. Sept 27 in the afternoon. It is now Wed. Sept. 28 at 10:30 AM and it is still not here. I was told at 9:05am that it would be here in an hour. AND the person I was "talking" to hung up on me. I am sooo frustrated with Sears right now. Your service is horrible, your people are like talking to a limp washrag. The DON'T CARE!!!
I will be calling again and from there I will continue to make calls. Very unprofessional...
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