I came across this thread while looking for someplace to rant about my terrible experience with Geek Squad. This guy was trying to get us to pay him $100 for basically coming to the house and saying there was nothing wrong with our oven, even though there was CLEARLY something wrong with it. Well, ...
I have purchased a laptop with an extended warranty. The computer required service and was sent in through the Lafayette Best Buy Geek Squad with a projected return date of 9/15/08. I have checked in regularly by phone and in person and told by representatives that you are sorry, but it has not ...
Arranged to be off work today to have TV maintained as specified in my service contract. Had to be home for 4-hour window. Geek Squad blew me off. Subsequent call to Geek Squad produced no semblence of customer service in correcting their error. I paid good money for my maintenance plan. The Geek ...
Had an appointment to have the Geek Squad come out and fix our computer system. They never showed up. When questioned they said they'd made phone calls but those calls were NEVER truly made. Then when called again they kept me on hold for 25 mins!!! 25 lousy, rotten minutes just to hear them spout ...
I took my broken computer to the geek squad, (I bought a $400 insurance along with my computer from geek squad). They told me that my hard drive crashed and that he would take 3 weeks to repair it. Fine a little long but I guess it gives you an insantive not to destroy your computer. After 2 weeks ...
Your house had a lightening stike that knocked-out many electric products within our home. Your insurance provider needed us to possess somebody consider the gear. I scheduled GEEK TEAM, needed to planned, and reschedule, and reschedule WITH ONE OF THESE JERKS. Geek team hurts!!! ...