Want to warn all to stay clear of Geek Squad. Despite their "cute" commercials with the black and white vw these guys know nothing. I had an older computer and installed a game and it crashed. When I booted it I got the "dell" screen and then nothing. The os would not boot so I ...
Last year I purchased a computer for my daughter from Best Buy with service support from Geek Squad. The sale person told me that I am better off with Geek Squad support because Geek Squad would fix everything; unlike the Gateway support. The first time I called for support the phone agent could ...
I am really looking for someone to help and assist in a situation I have with my current computer and continual issue I am experiencing. The ongoing issues with my computer should not be accepted and As a supposedly valued customer I should have a replacement of my current system. I purchased a ...
After reading the other complaints (which I should have read before I paid for Geek Squad service), I am amazed that their customer service is so horrible. My computer was taking forever to start up & shut down and the first person who came here appeared to have helped me. Then I went to put my ...
I have worked for Geek Squad for over 6 months and I have been a computer technician for over 7 years. I thought the interview would be easy since I am a certified technician and from what they advertise they are the best of the best of computer repair. Instead, the interview was honed in on my ...
I called Best Buy and made an appointment for The Geek Squad to come and hook up a wireless router for me. Two guys came to my home (one of them was in training). It took two them over 2 hours to hook it up and load the software. I couldn't believe it took them so long, but then I figured the one ...