Feb. 18 - We were in LaQuinta, CA. And my laptop died. Geek Squad, who I'd never used before but assumed they knew what they were doing, said it was the power supply. We bought a new laptop computer at the LaQuinta Best Buy. I paid an extra $100.00 to have Geek transfer my data, bookmarks, etc. ...
2 weeks ago I took my desktop to Geek Squad to be fixed. Bad video card, they said that they would fix and call me with in 24-48 hours from that day to let me know it was fix. Four days later we called, "O" Yes it is ready for your pick up. Okay no big deal by the way I'm going to drop ...
Last week my computer stopped working as it should so I took it to Best Buy. The Geek Squad representative that I delivered it to told me they would notify me when the diagnosed the problem. Almost a week passed when I called to "check up" on their progress when I was told they hadn't ...
Based on my experience with both the Geek Squad 800 number staff and the in-store staff in Westminster, CO — I highly caution anyone against buying a Mac PC from Best Buy. The Geek Squad manager stated that only two of his 12 people know enough to service on-site. Most recently, they didn't even ...
I bought the Best Buy extended warranty with Geek Squad repair for my Whirlpool dishwasher and the dishwasher broke about 2 months ago. Their 'technicians' need to visit each time to 'evaluate' the repair, and then return to perform the service. It appears that they randomly pick the most likely ...
The Geeks have now had my laptop going on 10 days and they still have not completed install of Windows 7 to replace Vista. I did receive a cool email confirmation after dropping off the laptop which provides a link to check the status of my repair. Too bad it's worthless. I'm unsure of the various ...