I brought my computer to Geek Squad after spending over 3 days with their on line assistance which only resulted in my computer freezing. I was told I would get back my computer in 4 days. Four weeks later, over 15 phone calls later, I picked up my machine. My files had been erased or ruined, with ...
I recently had a problem with the power plug on a Gateway laptop I purchased from Best Buy. Since the power was out on my PC, I had no way to back up the data or access any of the files on the laptop. I took the laptop into Best Buy for warranty repair and told it would be about 2 weeks to repair. ...
A 1-3/4 year old Toshiba Laptop purchased at Best Buy in July had a hard-disk failure in March. Because it is being repaired under warranty (Best Buy extended) I was forced to use Geek Squad or pay for the repairs myself if I chose not to use Geek Squad. I thought I made a mistake by also ...
I scheduled a Geek Squad appointment just after Christmas to set up my wireless internet connection on my Macintosh. I waited 2 weeks for appointment. When the day finally came my Geek Special Agent was an hour late. We were already off to a bad start as I left work an hour early to accommodate the ...
I live in Chesterfield, MO and I live 5 miles away from a BestBuy/Geek Squad location. As a 15 year old, it wasn't hard for me to buy a desktop PC for school-related work during my course of middle school and high school. So I purchased a brand new desktop PC (not from best buy) and found that a ...
On 2/8/06 Geek Squad was called for a price quote to fix a Computer at a Volunteer Ambulance Service. The price amount quoted was a maximum of $79.00 plus tax. This Quote was given by Mmakua. On 2/15/06 Geek Squad Double Agent Joshua Boivin arrived at the Ambulance service to repair the computer in ...