Ok so I have dell inspiron 1505 laptop 1 year and 3 months old and for some reason the laptop stopped working, got a windows system 32 error. I had no clue so I brought it to the geek squad. At the counter a little snot nose kid tells me its 70 dollars to check, I say ok, but before anything is ...
I took my computer to geek squad to be worked on and they charge me 199.99 to diagnose and repair it in August. They removed my Norton antivirus and my McAfee and did not tell me that I needed a different antivirus to back it up. In October the virus came back and I had to pay another 199.99 for ...
My computer has a virus, it can be removed, but I just do not have the time, to do so, I take in my desktop to Best Buy, that has wedding pictures, children's pictures thru 2008 income tax returns, personal documents, business documents, etc... I ask for malware removal and back up, I was told I ...
They took my computer and made it worse and then told me hey it's not our problem you didn't back up your data. WTF, there was no reason for them to format my computer. All I asked them to do was install a new video card for me and now I lost all my music and pictures and all my programs. They ...
I just spent the past hour on the phone with a "Public Defender" of the Geek Squad company trying to get a full refund of the $170 I paid to have them help my fix my PC problems over phone. They ran several generic diagnostic programs they downloaded off the internet onto my computer. I ...
A few years ago, I had a lady from Geek Squad help me restore a computer I had back to factory original condition. We did this over the phone. It cost me $79.99, but it was worth it at the time to fix it. Flash forward to this month. My new Dell was giving me some problems and the warranty was up, ...