Instructions here are; tell the company how they can help you. How about try honesty??? How about a phone line where you can actually get through to a human being? I had Geek Squad come to my house when my notebook computer crashed. The woman on the phone told me "we can absolutely get your ...
Why did it take Geek Squad six weeks to tell me my digital camera had not been repaired because their staff entered it as a camcorder in the computer/service request? On 12/19/08, I took my digital camera into Geek Squad to be repaired. I also brought in the original box and the Best Buy ...
Can't say what they did because they did nothing. My computer crashed so I took it to Geek Squad in Altoona. Had the privilege of paying $70 for them to tell me it wouldn't boot up. No shit, that's why it was there. After 8 days I called to find out they didn't even get to it. I went up and took it ...
The Promise regarding a laptop computer repair - "This will take 3-5 days", then, on the paperwork, he wrote, "5-7 days". I e-mailed the company after 10 days and two visits to the store, both times being told, "It'll be a couple more days." The company called the ...
Ok so I have dell inspiron 1505 laptop 1 year and 3 months old and for some reason the laptop stopped working, got a windows system 32 error. I had no clue so I brought it to the geek squad. At the counter a little snot nose kid tells me its 70 dollars to check, I say ok, but before anything is ...
I took my computer to geek squad to be worked on and they charge me 199.99 to diagnose and repair it in August. They removed my Norton antivirus and my McAfee and did not tell me that I needed a different antivirus to back it up. In October the virus came back and I had to pay another 199.99 for ...