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Geek Squad
Found 125 reviews / complaints
Page 14

Geek Squad
Ip off

I took my laptop in because I was getting a warning that said backup because hard drive 4 was going out. So I first went into the bios to see if I could get it to boot from another drive that I had partitioned. Then I decided that I should just take it to Geek squad since I did not have the time to ...

Geek Squad
Laptop repai

I brought my laptap in for repair because it wouldn't connect with the WiFi network at work. I described the problem in detail. At their suggestion, I authorized a software scan, for which they charged me $70, to check for viruses. On their service order they wrote: "Client opted for DIAG to ...


Geek Squad
BAD customer Service - PC repai

On November 12th I brought my laptop to the Geek Squad @ Best Buy in Holmdel, NJ for repair. Today, December 13th I still do not have my HP Pavilion laptop. I depend on this notebook to run my small business and this is a huge hardship for me. Geek Squad, obviously, is mismanaging its customer ...