My name is Catherine Herbert and I don't know much about computers. At some point in the last month I believe my computer became infected with a virus. It was making my internet run very slow and I was unable to email my grandson away in Iraq. This being my only way to communicate with him I became ...
I bought the Best Buy extended warranty with Geek Squad repair for my Whirlpool dishwasher and the dishwasher broke about 2 months ago. Their 'technicians' need to visit each time to 'evaluate' the repair, and then return to perform the service. It appears that they randomly pick the most likely ...
On 7/13 i purchased a 73 inch Mitsubishi Big Screen Television Model WD73732 Serial# 102979 from Best Buy off the Kirkwood Hwy Location in Delaware. The day it was delivered it had a very loud Humming noise coming from it. I called Best Buy and they sent a serviceman out within a week. He said ...
The Geeks have now had my laptop going on 10 days and they still have not completed install of Windows 7 to replace Vista. I did receive a cool email confirmation after dropping off the laptop which provides a link to check the status of my repair. Too bad it's worthless. I'm unsure of the various ...
I can't begin to express how awful my experience with Geek Squad by Best Buy has been. I hired them to remove a virus from my home computer. I should have known this would be a terrible experience when 10 minutes after the scheduled window of time, when I called to inquire about the exact time the ...
A week ago my pc ceased operating because it must and so I got it to Bestbuy. The Geek Team consultant that i sent it to explained they'd inform me once the identified the issue. Nearly per week handed after I named to "check-up" on the improvement after I was informed they'dnot ...