I got my hp notebook to Geek Team to possess it fixed after it shutdown suddenly and wouldn't restart. I had been informed the repairs might consider 3 months and charge approximately $86.00. Good. I obtained a phone from their store about 14 days later stating it'd charge $388.00 to correct. I'd ...
I brought a computer in for a clean sweep of the hard drive to get it set up for AV server at home and they diagnosed that my motherboard was failing. Nothing they could do and I should buy a new computer. I took it to another independent shop and it was a failing video card causing the symptoms ...
Feb. 18 - We were in LaQuinta, CA. And my laptop died. Geek Squad, who I'd never used before but assumed they knew what they were doing, said it was the power supply. We bought a new laptop computer at the LaQuinta Best Buy. I paid an extra $100.00 to have Geek transfer my data, bookmarks, etc. ...
2 weeks ago i took my desktop to geek squad to be fixed. Bad video card, they said that they would fix and call me with in 24-48 hours from that day to let me know it was fix. Four days later we called, "O" Yes it is ready for your pick up. Okay no big deal by the way i'm going to drop ...
Last week my computer stopped working as it should so I took it to Best Buy. The Geek Squad representative that i delivered it to told me they would notify me when the diagnosed the problem. Almost a week passed when I called to "check up" on their progress when I was told they hadn't ...
Based on my experience with both the Geek Squad 800 number staff and the in-store staff in Westminster, CO — I highly caution anyone against buying a Mac PC from Best Buy. The Geek Squad manager stated that only two of his 12 people know enough to service on-site. Most recently, they didn't even ...