A day after being told by a Geek Squad representative that my data could be saved I received a call to pick up my computer.in the small box they laid on the counter I expected to find my info backed up on DVDs. To my surprise it was my old hard drive! I was never called, as promised, and told the ...
About six months ago i paid 529.99 for hp laptop. They convinced me i need it the warranty so i paid 169.99 for the warranty. Two months later i was having problem with the laptop i brough it back they check it and said everything was fine. One month after that i brought it i n because the usb were ...
When the soda I was enjoying was inadvertently shared with my computer and caused its abrupt demise, I was both sad and a bit happy. I was happy not because my frosty beverage now made a carbonated swimming pool out of my computer but because now I finally had a valid reason to replace the old ...
Like lots of people I don’t think about needing a computer repair service until something goes wrong. When something eventually went wrong, it happened to be a virus (or malware?) Basically computer VD. My laptop was infected and I kept receiving pop ups that promised to enhance my manliness and ...
Well, I have now had two scheduling snafus with Geek Squad. I live in Manhattan and had to call three different stores before I could get a Geek Squad person to schedule the initial appointment. The scheduler at the 5th Ave store was obviously not trained as she had to keep putting me on hold to ...
I took my (fairly) new Toshiba Laptop to the Geek Squad to have a virus removed, with all the confidence in the world that this well known company could solve my problems. From all I've heard of this company it made all the sense in the world to go there. I took it in on a Tuesday and over a WEEK ...