I took my laptop in because I was getting a warning that said backup because hard drive 4 was going out. So I first went into the bios to see if I could get it to boot from another drive that I had partitioned. Then I decided that I should just take it to Geek Squad since I did not have the time to ...
Geek Squad took my Alienware laptop in to do a diagnostic on it they then called said they could not even work on my computer and said it was a motherboard problem I took it elsewhere and it was not a motherboard problem at all it was a corrupted hard drive. My problem with geek squad is why did ...
Geek Squad is hardly a company that you can trust to repair your machine and give it back to you in one piece. We've had them remove two viruses on two machines simultaneously and were not happy. Upon receiving them back they still had instances of the virus on the desktop of the computer. To their ...
I brought my laptop in for repair because it wouldn't connect with the WiFi network at work. I described the problem in detail. At their suggestion, I authorized a software scan, for which they charged me $70, to check for viruses. On their service order they wrote: "Client opted for DIAG to ...
I purchased a 73 inch Mitsubishi big screen television Model WD73732 and the serial number is 102979 and it was purchased on 7/13 and i was sold a performance service plan in which i was told it was a good idea to purchase and i did because i was told after any three repairs was made (bulb not ...
On November 12th I brought my laptop to the Geek Squad @ Best Buy in Holmdel, NJ for repair. Today, December 13th I still do not have my HP Pavilion laptop. I depend on this notebook to run my small business and this is a huge hardship for me. Geek Squad, obviously, is mismanaging its customer ...