It took 9 Citibank employees to resolve one problem. Their online service is so bad that when I was sent a brief survey to fill out about my customer service experience, I was not able to log into their system to do it. The customer service is ignorant and has no authority except to answer the ...
I went in to the Citibank Decatur branch in Las Vegas and would like to share my pleasurable experience. The service, professionalism and friendliness I received from Keith Judy and Mia Heintzelman were unlike anything I have received from any bank in the world. I would like to express my gratitude ...
I was informed that my balance transfer intro APR would be 0% for 18 months, which was perfect for me to be able to pay off all my credit cards. After applying online, I called when I found out how low my credit line was, and I was told to call once I received my card to ask for an increased credit ...
Hi, I applied for the Citibank credit card and even submitted the documents along with the photograph to the executive 2 weeks ago. But I haven't received the card, and nobody has even informed me about the status of the card. I would request that you update me on the same and return the signed ...
I was new in Japan. Last Tuesday, I went to the Hiro-o Tokyo branch to open a savings account for my salary deposit. 1. Why can Citibank not issue an ATM card right away? 2. Why does it take Citibank 10 days just to issue an ATM card? The staff at the branch never informed me about this. I was only ...
I get a bill stating my payment is late, and they are charging me 29.9% interest. My payment was sent on time, and it always is. Don't use them! No English speaking! Terrible experience. ...