On September 28, 2026, we gratefully accepted a personal loan from Citibank totaling $25,000.00. Since then, we have made two small payments, totaling $21.00, to test our payment setup. In the last few days, however, there have been four undocumented increases to the balance, each roughly $10.00. ...
After I recently reported fraud on my checking account and asked Citibank to close the account and open a new one in order to stop the fraud, which was getting worse, Citibank would not open another new account for me. I have been a very good customer for over a decade, and there is still a ...
I have been trying to change my address with Citi Bank second mortgage for 2 years. They send me a form by mail, which I fill out and send back. I was denied because they did not like my signature! I complained on the phone. I can't receive any mail from them, including my tax form for 2013. They ...
Citibank has created a website that only works with the most modern Mac and Windows operating systems, which makes my life very difficult. I have an old Mac laptop and work exclusively with Linux at work. Customer service told me the issue is that I don't have cookies enabled. Try using any browser ...
Citibank's online bill payment software changed the address and zip code of my payee to some stored value that was wrong. My bill payment was returned by the Post Office, and I received a late notice. Now Citibank will not admit fault and will only claim that I input the wrong values. This started ...
I have a personal loan with Citi Bank, and there is a problem with ECS for my EMI. Every time, they ask me to make a manual payment online. It is very difficult for me to do this every time. I have given all valid documents for the ECS facility, and you have failed to do ECS for my EMI. They are ...