Money was stolen from my debit card account. I though a bank was supposed to keep your money safe. Anyway they said I had to fill out a form fax it in and that it would take 45 days to investigate. 45t days later they say "oh no 45 to start the investigation another 45 to 60 to resolve" ...
I have just a little over 2,000 to pay off my mortgage so I called and of course I did not get an English speaking person. I was informed that I cannot pay off my loan at a bank branch. I had to send it somewhere else. My principal balance is 2,186.73. I want to pay it off next month but was told I ...
I am completely disgusted with CitiBank. I have had a basic checking account for years and was told that if I made 5 debit purchases a month I would not be charged a monthly fee of $7. Now the fee is $10 a month unless I have direct deposit AND bill pay, or keep $1,500 in my account?! So the ...
The most excruciatingly painful experience to close an account with Citibank starting with accout payoff dept who gave me the wrong payoff balance, to sending a letter to request closure of account (you can fax over and over again and they tell me they never got it even though you have fax ...
We have been a Citibank / Sears Master Card holder for 11 years with a Platinum status. We never missed a payment. Our Citibank/Sears card was canceled becuase when we made payment we would go down to Sears and make payments with cash. We were given no warning, no letter or call just canceled. When ...
I went into Citibank branch located 1398 Fulton st Brooklyn Ny. There is manger there she is very rude and talked to people, also my self with no kind of personal experience. I went to open an account and after waiting 1 hour to speak to someone the first time i went and at that time some documents ...