I have been doing business with Citibank for over 4 years, and they are getting worse day by day. I will definitely not recommend this bank. Bad customer service and delays for everything. I tried to get my card in the mail overnight, and it has been 5 days and I still have not received it. When I ...
I had problems with all their products: credit cards, checking account, savings account, and mortgage. Isn't that all their products? So what are they good at? ...
Money was stolen from my debit card account. I thought a bank was supposed to keep your money safe. Anyway, they said I had to fill out a form and fax it in, and that it would take 45 days to investigate. 45 days later they say, "Oh no, 45 to start the investigation and another 45 to 60 to ...
I have just a little over 2,000 to pay off my mortgage, so I called, and of course I did not get an English-speaking person. I was informed that I cannot pay off my loan at a bank branch. I had to send it somewhere else. My principal balance is 2,186.73. I want to pay it off next month but was told ...
I am completely disgusted with Citibank. I have had a basic checking account for years and was told that if I made 5 debit purchases a month, I would not be charged a monthly fee of $7. Now the fee is $10 a month unless I have direct deposit AND bill pay, or keep $1,500 in my account?! So the ...
It was the most excruciatingly painful experience to close an account with Citibank. It started with the account payoff department, which gave me the wrong payoff balance. Then I sent a letter to request closure of the account. You can fax it over and over again, and they tell me they never got it ...