Dear Chief Compliance Officer, Office of the President: I am resending this because nothing has been done by CitiCard! A rude CSR also called me today and basically hung up on me, which further frustrated me. In late 2009 I entered into a temporary payment arrangement to pay down my Citi credit ...
Dear Sir or Madam: Let me begin by saying that I am light-years beyond upset. In this current economy, and with the outlook toward the financial market and banks, it amazes me that what just happened to me could happen. I am a college-educated man who, due to reasons beyond my control, was laid off ...
I've had a Citi prepaid card through my company for several months. Recently I tried to make a transaction online and it was declined. I tried several times to process the transaction, and every time it was declined even though there was money in my account. Later I noticed that my funds were low, ...
I have had many frustrating, disappointing experiences with this bank. I find their lack of common sense and their ridiculous adherence to procedures, rather than dealing with "people" on a case-by-case basis, to be absurd! However, my highest praise goes out to the fantastic staff that ...
I have a property damage insurance check that needed to be endorsed by Citibank. After finding the branch closest to me, I tried to contact that branch to ensure that if I traveled the 40 minutes to get there, they would be able to assist me. I spent at least 5 minutes with the operator because: a. ...
Citibank uses a company based in OH, but it also has an office in FL. I used to work there and was fired a month ago. For everyone that has a balance with them: if you get a call from them, you can file a complaint, because there is a federal law, the FDCPA. First, they need to verify they are ...