Very bad service. I submitted my application for a secured credit card in July. I never received any letter from them in this regard, no acceptance or rejection. Later on, I decided to call them. After a lot of verification and calling them 2-3 times (as they could not find me in their system), I ...
I was in a hurry to go out to the Taste of Chicago festival, and my boyfriend and I had been trying for days to work out a meeting-up schedule in Chicago. Finally, after coming up with a plan, I had less than half an hour to get to the bank and get to the station. Luckily, the bank was right around ...
I am trying to make an urgent wire transfer to my brother. I have been through a dozen phone trees trying to find the right person to help me. According to Citibank's website, wire transfers set up before 6 pm are sent the same day. Period. I have tried to reach anyone today, one day later, to tell ...
I am now in the United States, and while I am here, I have a hard time using both my Citibank Visa and Mastercard. Could it be that this bank has deliberately put on hold all my present and future purchase transactions because of the fear that I might not be able to settle all my pending ...
I am writing to express my dissatisfaction with the handling of my daughter's student loans, which we cosigned. We are paying the loans, and in the last year we have had problem after problem with your bank crediting the correct amount we specified to my daughter's loans. It is unbelievable that ...
I applied for a preapproved home loan with Citibank. I got the preapproval and went looking for a house. I found a house and put down a deposit, and we went through the closing process. The people at Citibank had a hard time keeping track of what paperwork they had and didn't have. I have copies of ...