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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Replacement Phone Billed $299 for Alleged Damage Plus Text Overages
- Refurbished Phone Replacements Kept Failing and Loyalty Department Unhelpful
- Requested Plan Upgrade Never Applied and Bill Reached About $900
- Charged for Phone Line That Never Worked and Repair Requests Ignored
- Fios Bill Higher Than Quoted Because of Two Set-Top Boxes
- Charged $319 Repeatedly for Defective Device Already Returned
- iPhone 4 Replacement Billed $299 for Alleged Water Damage
- Set-Top Box Software v1.9 Is Slow and Guide Display Is Wrong
- Overcharge stating they never received payment even though it was received
- Charged Airtime for Listening to Voice Mail Messages
- Independent Dealer Store Misled Me About Insurance and a Third Line
- Billed as Past Due a Third Month Despite Autopay on January 20
- 4G Hotspot Data Overage Bills Reached $500 and $1,000
- Four Month Billing Nightmare After Disconnecting Phone Service
- No Telephone Service After Unrequested Digital Line Order
- Triple Play Bill Higher Than Quoted Plus Unrequested DVR Charges
- Bundle Quoted at $136.97 Rose to $225 After Six Months
- Repeated Collection Calls for a Debt That Is Not Mine
- Taxes and Fees Change Every Month on My Bill
- Sales Rep Falsely Said There Was No Cancellation Fee With Prior Provider