Independent profile — not affiliated with Verizon
Verizon Reviews & Complaints
← Back to the full Verizon profile
REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- No Signal at New Apartment but Still Locked Into Contract
- Added Line Path Doubled Business Phone Bill, Credits Refused
- Phone Failed Outside Georgia and Worked Only Near Towers
- Still Liable for Contract After Work Move Outside Coverage
- Refusal to Refund $375 Deposit on Wireless Phones
- Unordered DSL Equipment Shipped After Asking for Information
- Promised $154 Credit and Rerated Bill Never Delivered
- Charged $12 Monthly for Local Calls Outside My Calling Area
- Slow DSL Speed and Long Holds With No Technician Visit
- Night and Weekend Minutes Start Time Changed After Contract Renewal
- DSL Slow and Frequently Disconnected After Trunk Line Overload
- Roaming Charges Continued After Switching Back to No-Roaming Plan
- Long Distance Billing Continued After Cancellation, Then Sent to Collections
- Overcharges for Equipment Not in Use for Six Months
- Medicaid Lifeline Discount Not Continued After Bell Atlantic Takeover
- Calling Party Pays Charged for Incoming Calls and Slow Credits
- Erratic Cell Service With Three Phones and Dropped Connections
- Unexpected $1,088 Bill After Minutes Plan Was Never Increased
- Unbreakable One-Year Contract Triggered by Free Minutes Offer
- Phone Wire Down for Six Days After Truck Hit Line