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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Online Order Price Not Honored and Free Modem Was Charged
- Representative Failed to Set Up International Calling Plan
- Website Visit Triggered Messages That Used $30 of Airtime
- Bundle Promised at $189 a Month Billed $540 With No Service
- Storm Phone Problems and Plan Billing Higher Than Quoted
- Billed $1,700 for Mexico Roaming on a Discarded Broken Phone
- Service Order Lost Repeatedly and Calls Dropped, About $80 Spent
- Charged Minutes for Checking My Own Voicemail Number
- Online Plan Change Led to $500 Bill and Only $56 Credit
- Slow Wireless Internet Cannot Send Email Reliably
- Raised Internet Charges 13.5% in Middle of Contract
- Customer Service Reps Quoted Phones That Were Not Actually in Stock
- Billed for Fios for Almost a Year After Switching to Cablevision
- Unlimited Mobile Broadband Plan Throttled and Cut Off After 24 Hours
- Billed Another Month After Cancellation and Sent to Collections
- Portable WiFi Unit Failed and $685 Roaming Bill Paid After Collections
- Disputed Overage and Roaming Charges Then Cancellation Fee Added
- Hotspot Charged After Return Within Trial Period and Barely Worked
- Internet Not Rebundled With DirecTV Package and Account Stuck at Job Pending
- Returned Phone Within Trial Period but Charged $101.64 Anyway