Usacomplaints.com » Miscellaneous » Complaint / Review: Verizon Fios - Triple Play Bill Higher Than Quoted Plus Unrequested DVR Charges. #808250

Complaint / Review
Verizon Fios
Triple Play Bill Higher Than Quoted Plus Unrequested DVR Charges

I signed on the web for a triple play that was supposed to be $85. They also promised a (pay per view) for an extra $10 a month which they charged me $40 dollars and when I protested they disconnected pay per view and refused to honor their commitment. The base bill was and still $90 instead of $85. They also charged me for a multiroom DVR (I only have and requested and connected one TV) which is $5 a month more than a regular DVR. I called many many time and spent many hours on the phone with them but they never corrected the bill. I gave up on them. I have document of the names of people I spoke with and thw times too.
The problem that we have only Verizon and time warner in the area I live.
B A my e-mail is (Personal Information Removed)


Offender: Verizon Fios

Country: USA   State: Georgia   City: Atlanta   ZIP: 30348
Address: PO Box 105378
Phone: 8662686107
Site:

Category: Miscellaneous

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