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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repair Delayed for Days While Local Businesses Had No Phone Service
- 15 Percent Employer Discount Never Applied After Switching Carriers
- Family Bundle Cost $458 a Month Versus $150 Advertised
- Bundle Price Rose Above Quote and Set-Top Box Cannot Record
- Starz On Demand HD Movies Not Streaming in High Definition on Fios
- Told Discount Would Keep Bill the Same but First Bill Showed None
- Forced to Pay $175 Termination Fee for Unusable Hotspot Device
- Small Claims Judgment Awarded for Eleven Defective Phones in a Year
- Phone Line Run Across Kitchen Floor and Repairs Never Completed
- Wireless Internet Unreliable and $150 Termination Fee Demanded
- Deactivated phones are still "active"
- New Phone Could Not Receive Calls or Texts and Extra Per-Minute Charges
- New $2.00 Charge for Paying the Bill Online
- Missed Fios Internet Installation Dates After Cancelling Other Service
- Added Line Fee Dispute After Phone Replacement at Store
- Alleged Data Overcharges Used to Push Customers to Pricier Plans
- Mobile Hotspot Underperformed and Refund and Fee-Free Termination Refused
- Store Claimed iPhones Were on National Backorder and Refused Cancellation
- Needs Customer Service Contact About Billing and Product Complaint
- Taking money out of our account