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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Retired Employee Asks Verizon Ethics to Investigate Executive Travel
- Phone Bill Reached $500 and Sent to Five Collection Agencies
- Plan Changed Without Consent When Local Number Assigned, Later Charge Off
- Business Ad Left Out of Yellow Pages Despite Assurance It Would Run
- Plan Upgrade Left Free Long Distance Option Turned Off and Billed
- Unauthorized Third-Party Charges on Bill and Plan Price Never Matched
- DSL Never Provided After Service Hibernation, Then Billed for Modems
- Phones Disconnected Over Unpaid Balance From Over Seven Years Ago
- Shared Plan Minutes Miscounted, Extra $53 Charged, and Phone Never Worked
- Told No Termination Fee, Then Billed $175 After Moving
- Flip Phone Broke Quickly and Replacement Refused Without Extra Charges
- Husband's Cellphone Overage Billed Back to Me After Credit Given
- Contract Renewed Without Authorization and Early Termination Fee Threatened
- Promised Unlimited Phone-to-Phone Calling Lost When Upgrading Plan
- Yellow Pages Ad Brought Far Fewer Calls Than Promised, Paid $8,560
- Collections Call Over $88.09 After Name Removed From Bill
- Overbilling From Day One, Credit Damage, and Lawsuit Filed
- Five-Phone Share Plan Billed Wrongly and Phones Disconnected
- Trial Phones Returned in Two Days but Billed and Credit Never Refunded
- Charged Early Cancellation Fee for Renewal Never Agreed To