Verizon Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Letter Disputing Contract Terms After Free Phone Came With New AgreementPublished Jun 6, 2004 · Historical consumer allegation
• Forced Into New Contract for Free Upgrade Phone, Then Termination Fee ChargedPublished Jun 4, 2004 · Historical consumer allegation
• Phone Antenna Kept Breaking, Exchange Refused, Cancellation Fee DisputedPublished Jun 2, 2004 · Historical consumer allegation
• Bill Jumped to $300 Then $450 Cancellation Penalty After Plan ChangedPublished May 26, 2004 · Historical consumer allegation
• Constant Overbilling Across Services and Account Sent to CollectionsPublished May 25, 2004 · Historical consumer allegation
• Unauthorized $161.68 International Call Charge to Micronesia on BillPublished May 25, 2004 · Historical consumer allegation
• Sold Broadband Access Plan That Is Not Available in AtlantaPublished May 18, 2004 · Historical consumer allegation
• Monthly Bill of $364.55 Includes Unexplained Usage and 411 ChargesPublished May 16, 2004 · Historical consumer allegation
• Replacement Plan Phone on Backorder and Choice of Model RefusedPublished May 10, 2004 · Historical consumer allegation
• Prepay Phone Battery Failed Repeatedly and Replacement Phone UnavailablePublished May 9, 2004 · Historical consumer allegation
• Replacement Phone Refused and Lease Charges Continue on Useless PhonePublished May 2, 2004 · Historical consumer allegation
• Charged Former Employer's Cancelled Credit Card for AccountPublished Apr 30, 2004 · Historical consumer allegation
• Identity Thief Opened Account With My Social Security NumberPublished Apr 28, 2004 · Historical consumer allegation
• Customer Service Unresponsive, Billing Emails Ignored, Then CollectionsPublished Apr 25, 2004 · Historical consumer allegation
• Calls Drop Inside My House Even After Replacement Phones SentPublished Apr 24, 2004 · Historical consumer allegation
• Charge-Off Remains on Credit Report After Paying Full BalancePublished Apr 23, 2004 · Historical consumer allegation
• Money Order Payment Not Credited and Another $132.28 DemandedPublished Apr 22, 2004 · Historical consumer allegation
• Billed $309 for Calls to Sao Tome That I Did Not MakePublished Apr 20, 2004 · Historical consumer allegation
• Account Cancelled but Reported to Credit and Collector Sends Only LettersPublished Apr 14, 2004 · Historical consumer allegation
• Account Changed From Prepay to Credit Without Consent, Now Billed $3400Published Apr 14, 2004 · Historical consumer allegation