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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Billing Chaos After Relocating Service Led to Credit Damage and Complaint
- Attempted Debit of $473 From My Account Though I Have No Account
- Charged After Contract Expired Because Customer Did Not Call to Cancel
- Hidden Charges, Late Fee, and Phone Cut Off Despite Payment Arrangement
- Phones Returned Within Refund Period but Credit Never Issued
- Plan Minutes Recorded Wrongly and Overage Charged Despite Promise
- Account Opened With Money From My Checking Account Without Consent
- DSL Promotion Discount of $5 Only Credited After Complaints
- Address Changed but Plan Upgrade Not Applied, Bill Over $1000
- Credit Refund Not Sent Unless Requested, Rep Admits
- Charging for service after terminated and paid in full
- Unauthorized Text Messaging Added to Account and Credit Refused
- Charged $91 for Replacing Outside Line Then Sent to Collections
- Over-Billed, Sent to Collections While Disputed, Charge Off After Payment
- Charged $5 for Refusing to Choose a Long Distance Carrier
- Sent to Collections Despite Records of Calls, Letter, and Payments
- Store and Customer Service Refused to Fix Contract Term Error
- Bill Claimed $637 but Charges Added Up to $337 After Phone Return
- Customer Service Representatives Were Unfriendly and Mean
- Early Termination Fee of $175 Per Phone Hidden on Page Five