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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Pickup Request Mishandled for Wrongly Ordered Tablet
- Parcel Handed to Unknown Woman Instead of Recipient
- No Tracking Number Provided for eBay Shipment
- Delivery Driver Refuses to Ring Bell or Knock
- Callback Never Received, Routed to Overseas Operator
- Delivery Van Blocking Handicapped Parking Spaces at CVS
- Laptop Tossed by Driver, Insurance Claim Rejected
- Driver Failed to Yield in Crosswalk and Gestured Rudely
- Halloween Costume Delivered to Wrong Street
- Driver Rude to Mother and Children in Coral Gables
- Claim Denied for Fine China Smashed in Transit
- Sculpture Arrived Damaged and Insurance Claim Stalled
- Package Returned to Sender After Promised Reroute Failed
- Insured Heirloom Crystal Arrived Crushed, Claim Denied
- Driver Reported Incorrect Address Despite Clear Signage
- Erroneous Address Email for Shoes Already Returned
- Parcel Delivered Despite Promise It Was Intercepted
- Liberty Mutual Refuses Hip Surgery After Work Injury
- Tracking Shows Delivered but Driver Never Rang Bell
- Driver Marked Parcels as Refused by Customer