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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Manager Repeatedly Asked for Directions to Home Instead of Using GPS
- Post Office Returning Packages Lacking PO Box Number
- Driver Demanded Payment Before Delivery Contrary to Prior Assurance
- Victoria's Secret Order Lost and Not Traced
- Insurance Claim on Damaged Item Stalled for Eight Weeks
- Driver Leaves Packages With Neighbors and Skips My Delivery
- Neighbor Spent Days Trying to Redirect Misdelivered Package
- Envelope Opened and Super Bowl Coin Removed
- Lost Envelope With Large Check Marked Delivered
- Tablet Left on Steps Was Stolen After Delivery
- Documents Sent to South Korea Could Not Be Tracked
- Rescheduled Delivery Never Arrived After Promise to Deliver Today
- Package Placed on Truck Despite Will-Call Pickup Request
- UPS LOGISTICS is unbelievably ilogical - Logistics
- Package Marked Delivered but Customer Was Home All Day
- Window Blinds Delivery Missed, Truck Cannot Reach Dead End Street
- Card Order Tracking Stuck at Same Location Since Shipping
- Fresh Flowers Left Outside School at 6:00 PM in January
- Cookies and Candy Claim Denied as Stale Treated as Spoiled
- Package Delivered to Nonexistent Address and Marked Signed