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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Christmas Present for Grandson Never Delivered
- Promised Callback Never Came After All-Day Wait for Delivery
- Driver Never Knocked or Rang Bell for iPad Delivery
- Tracking Said Delivered to Front Gate but Nothing Arrived
- Final Paycheck Not Mailed After Seasonal Driver Helper Job
- Package Left Unattended in Open Apartment Complex Area
- Truck Driver Tailgating and Cutting Off Cars in Winter Storm
- Grandson's Gift Ordered on the 15th Arrives on the 31st
- Passport Marked Delivered but Never Arrived
- Packages Returned Early Citing Weather Before Christmas Delivery
- Expedited Package Misrouted Back to Louisville Before Christmas
- Missing International Packages Stuck in Hong Kong
- Neighbors' Packages Repeatedly Delivered to Wrong Duplex Unit
- Package Marked Refused as Damaged Without Delivery Attempt
- Misaddressed Package Left Blocking Door for Days
- Refused to Hold Package for Pickup After Missed Delivery
- Weekly Auto Debits Cancelled and Entire Balance Charged at Once
- Guaranteed Overnight Package Delayed, Weather Excuse Disputed
- Delivery Attempt Claimed but Customer Was Home All Day
- UPS needs improvement of services - UPS