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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Delivery attempts at 1 pm only and no way to change time
- Slower deliveries and packages passed off to USPS
- Christmas gift misrouted and delivered two days after Christmas
- Driver drop-kicks packages and appears to avoid my home
- Used laptop lost despite delivery scan and insurance claim refused
- Driver did not knock and customer service could not arrange pickup
- Driver speeding in parking lot
- Billed $398.06 for three boxes sent to charity event
- Wine package pickup difficulties with store hours and ID rules
- My Choice service impossible to use for holding shipment
- Order lost in shipping and refund required long wait
- Package marked delivered and signed for but never received
- Depot pickup failed and redelivery missed
- Drum kit damaged in transit and insured claim denied
- Store clerk overcharged for notary and failed fax
- Wedding gown package returned after only a notice slip was left
- Package marked delivered and claim cancelled three times
- Insured box taped to others lost and claim refused
- Product shipment problem and company refusing responsibility
- Non-Delivery Broken Items