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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Kitchen Remodel Dragged On for Six Weeks Unfinished
- Wedding Registry Purchase Took Hours and Manager Never Called
- Thermostat Replacement Cost Over $300 for Fifteen Minutes of Work
- Senior Citizen Left Without Freezer After Repair No-Show
- Fridge Freezer Repair Delayed Eighteen Days Waiting for Parts
- Dryer Part Delayed Three Months Despite Paid Service Contract
- Kitchen Remodel Estimate Unanswered and Cancellation Refused
- Kitchen Remodel Team Never Responds to Customer Inquiries
- Protection Agreement Holders Get Worse Appointment Dates Than Others
- Hidden Flat Labor Charge for Quick Oven Element Repair
- Kenmore Dishwasher Cleans Poorly and Repair Wait Is Three Weeks
- Dishwasher Installation Missed Twice Including a Saturday Booking
- Excessive Charge of $375 for Quick Compressor Relay Replacement
- Bed Replaced Three Times Still Sagging and Refund Demanded
- Refrigerator Freezer Stopped Working and Food Lost Awaiting Repair
- Washer Motherboard Failed Again Within Warranty After Month-Long Wait
- Former Technician Describes Overbooking and Poor Customer Service
- Two Scheduled Dryer Repair Visits Missed and Calls Dropped
- Air Conditioner Failed After Eleven Months and Service Calls Ignored
- Refurbished TV Screen Looked Shattered After Forty-Four Days