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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Misleading Sales Promises About Oven Delivery and Installation
- Service Plan Refused for DVD Player Sold in TV Bundle
- Front Load Washer Keeps Leaking After Warranty Replacement
- Lawn Mower Held Seven Weeks Waiting for Unauthorized Part
- Oven Still Faulty After Control Panel Replacement and Rude Agent
- Refrigerator Repair No-Show and Repeatedly Disconnected Calls
- Double Oven Delivered but Never Installed After Repeated Calls
- Water Softener Repair Followed by Basement Flood and Long Delays
- Craftsman Mower Not Returned From Repair Weeks After Promised Date
- Refrigerator Delivery Left Damaged Grille and Customer Service Calls Disconnected
- Refrigerator Not Fixed Despite Protection Agreement and Repeated Visits
- Roof, Gutter and Siding Estimate Cancelled Over No Color Swatch for HOA
- Refrigerator Delivery Failed Four Times Over Three Weeks
- Refund Refused for Wrong Third-Party Item Ordered by Store Associate
- Refrigerator Compressor Repair Rescheduled a Week Out and Call Hung Up
- Lawn Tractor Delivered Without Key and Battery Would Not Charge
- Washer Computer Board Repairs Took Four Visits and Four Weeks Without Washer
- Lawn Tractor Delivered Without Key or Paperwork, Key Delayed 7-10 Days
- Washer Delivery Caused Water Leak and Dryer Duct Damage, No Resolution
- Two Year Old Washer Leaks Again After Torn Boot Replacement