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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dryer Duct Cleaning No-Show and Automated Request to Reschedule
- Dishwasher Repair Appointment Deleted From System on Scheduled Day
- Cooktop Exchange Run-Around and Repeated Customer Service Calls
- Washer Leaks Worse After Repair and Another Two-Week Wait
- Refrigerator Compressor Repair Requires Two-Week Wait
- Technician Scratched Microwave Door and Manager Visit Never Happened
- Kenmore Refrigerator Repaired in July Not Working Again
- Lawnmower Fails After Two Uses and Service Window Is All Day
- Sale Price Item Could Not Be Ordered After Seven Calls
- Chest Freezer Alarm Not Fixed After Three Technician Visits
- Refrigerator Delivery Refused After Dispute With Delivery Driver
- Treadmill Belt Adjusted in Fifteen Minutes for $220 and Failed
- New Water Heater Repair Appointments Five to Nine Days Out
- Dishwasher Still Broken After Two Repairs and Two-Week Wait
- Garage Doors Installed in Wrong Size After Repeated Delays
- Technician No-Show and Reschedule Offered Ten Days Later
- Washer Parts on Backorder for Weeks and No Loaner Offered
- Washer F51 Error Persists After Two Visits and Almost $500 Paid
- Floor Model Fridge Failed and Old Working Fridge Never Returned
- Repair Technician No-Show Leaves Refrigerator Unfixed