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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Garage Door Quote Price Match Ignored by Sales Employee
- Oven Out Nearly a Month and Unhelpful Phone Representative
- Refrigerator Repair Labor Charge of $200 for Thirty Minutes
- Ice Maker Door Repair Pushed Back a Month After Paying $242
- Barbecue Installer No-Show With No Call and Closed Office
- Washer Needs Second Repair in Three Months After Two Week Wait
- Bosch Dishwasher Still Broken After Four Visits and Two Parts
- Repeated Technician Lateness and No Callback From Call Center
- Check Resubmitted Twice With Fees After Dryer Repair Never Happened
- Home Improvement Sales Visit Pressure and Subcontracted Installers
- Estimate Appointment Canceled Over an Unreturned Confirmation Call
- Defective Mattress Credit Offered but Delivery Fee Still Charged
- Cracked Water Heater Replacement Delayed After Paying Installation Fee
- Washer Still Broken After Three Months and Technician Refused Visit
- Dryer Motor Wrong Parts Ordered and Six Weeks Without Dryer
- Five Year Extended Warranty Not Honored on Air Conditioner
- Range Replacement Under Protection Agreement Not Honored by Outlet
- Mattress Set Delivery Missed and Return Terms Misrepresented by Salesperson
- Kenmore Electric Range Caught Fire With Children Present
- Gas Hookup Installation Refused After Following All Requirements