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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wrong Range Part and Instructions Sent, Problem Unsolved
- Washing Machine Repair Appointments Repeatedly Cancelled for Five Weeks
- Wrong Oven Part Sent Twice and No Manager Callback
- Water Heater Warranty Honored Only After Paying $79 Technician Fee
- Broken Dishwasher Rinse Aid Cover, Wrong Part Sent
- Appliance Warranty Refused After Burning Smell Service Visit
- Phone Order Cancelled After Payment, Refund Cheque Never Paid
- Shop Your Way Rewards Points Not Credited and Promotion Voided
- Roof Installed Badly by Subcontractor, Failed Code Inspection Three Times
- Refrigerator Filters No Longer Manufactured After Recent Purchase
- Debit Card Charged Twice at Store, Refund Runaround
- Advertised Sale Order Defaulted After Payment, No Reply From Executives
- Items Under Sale Signs Rung Up at Higher Price Three Times
- Repeated Check Engine Light Charges Totaling Thousands at Auto Center
- Dishwasher Needed Repeated Repairs, Then Accused of Abuse
- Sealy Beds Sagging and Squeaking, Warranty Replacement Not Honored
- Delivered Serta Mattress Is Not the One Purchased
- Brassieres Bought Through Sears Site Came From Third-Party Vendor
- Microwave Marked Picked Up on Purchase Date but Not Delivered
- Treadmill Defective Since Purchase, Refund Refused After 90 Days