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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Case Manager Is Only Way to Get Anything Done
- Heat Pump Not Working Again, No Repair Until Tuesday
- Washer Technician Never Arrived During Scheduled Window
- $129 Charged for 20-Minute Dryer Blower Repair
- Dryer Repaired Five Times, Replacement Denied Under Warranty
- Dishwasher Installers Demanded Extra $250 for Code Violations
- Patio Door Handle Broke on Install Day, Still Not Replaced
- Online iPhone 5 Sale Cancelled Without Notice, Payment Disputed
- Washer Repair Technician Arrived Hours Late and Left Unfinished
- Quartz Countertop Cracked, Six Months of Being Passed Around
- Craftsman Nailer Part Unavailable, Repair Facility Never Answers Phone
- Master Protection Washer Repair Missed, Calls Disconnected
- Forty Emails and Premium Phone Calls Over Undelivered iPhone 5
- Dishwasher Repair Delayed for Months, Technician Never Showed
- Wrong Washer Parts Installed, Dryer Also Failed Repeatedly
- Washer Without Repair for Two Months After Missed Appointments
- Exchange Refused Without Receipt, Supervisor Rude and Unidentified
- Protection Agreement Wording Conflict Over Scratched Glass Top Range
- iPhone 5 Order Cancelled, Credit Card Replaced After Fraud Risk
- Dishwasher Technician Hours Late, Second Visit Cancelled Same Morning