My complaint is... I first ordered on Sears web site. On there site it said buy 60 earn 10 in rewards. I got my items but no rewards here my items were split up some said kmart on them. I called. And they said it could take 30 days. The points should of came instant. I was transferred to Sears they wouldn't answer why this happen I called back I was sent to rewards hotline. Sears would not help. On Jan 27 I went to kmart my points said earn 5 spend 20 i voided purchase before buying anything and left store. Now my 5 in points are gone for good they say due to activating and that it was a promotion not points that were mine even though it was exclusive coupon. I ordered my kids dress at xmas. From Sears box arrived ripped open in no bag im lucky it wasnt filthy.
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