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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Four Washer Repair Visits and Still Not Fixed
- Dryer Repair Ordered Wrong Parts, Dryer Now Rattles
- Refrigerator Repair Quoted $229 for Same Job Done Months Ago
- TV Never Delivered and Refund Not Received
- Fourth Technician Visit in One Month, Washer Still Broken
- Combo Washer Dryer and Range Appointments Cancelled at 5 PM
- Mattress Not Firm, Return Refused After 30-Day Window
- Washer Repair Failed Again, $75 Diagnostic Fee Not Refunded
- Three Technicians Scheduled, Only One Showed Up
- Warranty Battery Replaced With Cheaper Model, Social Media Help Failed
- Repeated No-Show Appointments for Range and Washer Repairs
- Home Gym Pickup Delays and Refund Runaround
- Range and Washer Repairs Repeatedly Missed, Appointments Pushed Weeks
- Damaged Mattress and Boxspring Replaced, Boxspring Broke Again
- Delivery Crew Damaged Wood Floor and Claim Closed Unexplained
- Oil Change Not Done After Two Hours, Told Wrench Broke
- Kitchen Remodel Causes No Water in Very Cold Weather
- Price Match Rebate Not Received After Two Months of Calls
- Washer Repair Appointment Eleven Days Away With Standing Water
- Boiler Protection Agreement Appointment Scheduling Frustrations