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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Cracked Glass Top Stove Claim Denied After Coverage Promised
- Boots Order Marked Delivered but Never Received
- Refrigerator Delivery No-Show After Three Weeks Without Fridge
- Cancelled Order Refund Not Issued, Customer Hung Up On Repeatedly
- Alternator Replaced for $253 but Battery Still Reads 11 Volts
- Appliance Repair No-Shows and Hung-Up Calls, Service Agreement Cancelled
- Cancelled Elliptical Layaway Refund Only Partly Paid
- Oven Repair Appointment Cancelled After Wait, Easter Ruined
- Dryer and Dishwasher Repairs Delayed, Technician Lacked Parts
- Range Not in Stock After Card Charged, Refund Takes Days
- Gas Range Delivered With Burners Not Working, Ten-Day Wait
- Free Necklace Survey Led to Unauthorized Jewelry Charges
- Countertop Remodel Overpriced and Promises Not Kept
- Mattress Set Return Refused After Thirty Days
- Kenmore Chest Freezer Failed, Technician Called It Off Brand
- Repeated Heat Outages on HVAC Unit, Cause Never Found
- Delivery Fee Dispute Lost $1,600 Washer and Dryer Sale
- Furnace Repair Quote Contradicted by Second Opinion, $69 Fee Charged
- Cancelled Range Order Refund Not Processed After Full Charge
- Repair Technician Late With No Supervisor Available, Contract Cancelled