Independent profile — not affiliated with Sears
Sears Reviews & Complaints
← Back to the full Sears profile
REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Central Air Conditioner Failed After Two Days and No Replacement Provided
- AC Annual Check Left Fan Unplugged and Unit Frozen
- Installer Called Customer a Liar During Dishwasher Order Call
- Chipped Kenmore Cooktop Warranty Denied as Cosmetic Damage
- Riding Mower Repair Overcharged $205 for 10 Minutes of Installation
- Refrigerator Repair Delayed Until Monday Despite Baby Formula Emergency
- Repair Window Passed With No Call and a Missed Day of Work
- Garage Door Repairman Dismissive After Keypad Worked for Him
- No Show for Three Consecutive Garage Door Service Appointments
- Central Air Conditioner Not Working a Month After Install, Heat Disconnected
- Washing Machine Repair Delayed Two Weeks With Missed Appointments
- Paid-Off Mattress Set Layaway Delivery Delayed Over Three Weeks
- New Washer Not Working, Hour-Long Holds, Rental Reimbursement Only After Visit
- Treadmill Service Appointment Missed and Supervisor Calls Disconnected
- Washer Still Broken After Technician Visit Missing a Part
- Samsung Washer Control Panel Part Shipped by Ground, Overnight Refused
- Five Hour Service Window Missed and Records Falsely Showed Arrival
- Lawn Mower Not Returned From Repair Center After Six Weeks
- Central AC Kept Losing Coolant, Charged for Repair After Warranty Expired
- Technician Severed Refrigerator Coolant Line, Call Center Calls Drop