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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Washer Repair Took Four Appointments, Part Back Ordered Until August 17
- Technician Misdiagnosed Washer Valve and Charged Again for Return Visit
- Refrigerator Ice Removal Billed $232 for 20 Minutes of Work
- TV Repair Window Missed and Six Calls to Rude Representatives
- Counter Top Estimate Reduced After Declining Initial Discount, Price Gouging Alleged
- Store Credit Card Opened in My Name Without My Application
- Mattress Set Delivery Missed After Paid Saturday Delivery
- Technician Broke Microwave Front Panel and Callback Never Came
- Samsung Washer Leaking Under a Year Old, Lemon Rule Requires Four Repairs
- Dryer Still Overheating After Motor and Blower Replacement
- Bathroom Remodel Never Started, Deposit Withheld After Cancellation
- Extended Warranty Repairs Scheduled Three Weeks Out Leaving No Washer
- Central Air Leaks Through Ceiling After Repair, Next Visit a Week Away
- Kenmore Elite Washer Needed Constant Repairs Within Months of Purchase
- Washer Repair Needed Multiple Visits and Hours on Hold
- Survey Emails Show Extremely Satisfied Rating After Dissatisfied Response
- Portable Dishwasher Install Appointment Missed and Adapter Left Unresolved
- Kenmore Elite Stove Broke Down Three Times, Repairs Take Weeks
- Washer Repair Appointment Missed Without Notice, Next Slot Six Days Away
- Wrong Dishwasher Delivered and Replacement Never Installed