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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Kenmore Freezer Failed, $75 Service Call Charged, Only 5% Credit Offered
- Elliptical Weld Broke, Protection Plan Repair Delayed Over a Month
- Siding Repair Appointment Missed and Voice Mail Never Returned
- Floor Installation Incomplete After Six Weeks With Uneven Tile
- Dryer Repair Appointment Missed, Then Calls Disconnected After Long Holds
- Dryer Repair Delayed by Parts-First Policy and Cancelled Appointment
- Counter-Top Contract Cancelled After Weeks of No Contact
- Lawn Tractor Broke Down Twice and Protection Plan Cost Over $300
- Dishwasher Sprayer Melted on First Use, Customer Must Deliver Broken Unit
- Washer Repair Charged $372 and Still Not Working, Technician No Show
- Freezer Seal Part Delayed and Overnight Shipment Never Sent
- Electric Push Mower Failed After One Use, Warranty Parts Coverage Denied
- New Roof Leaks Inside House and Installer Denies Roof Problem
- Dryer Heating Problem and Electrical Smell, Repair Appointment Weeks Away
- Stove Out of Stock at Four Stores and Phone Order Denied Twice
- Refrigerator Drain Cleaning Billed $196 After $65 Trip Charge Quoted
- Microwave Repair $338 Paid in Advance, Technician Never Returned
- Lawnmower Needed Annual Repairs, Lemon Replacement Request Refused
- Kenmore Microwave Failed After Installation and Repair Broke Cabinet
- Washing Machine Repair Took Over Three Weeks and Promises Broken