Called Sears Home Service to have repairman come look at refrigerator. Refrigerator keeps developing layer of ice in the bottom of the freezer side in a side by side model. Repairman arrived late. He gave me an estimate of $232 to repair once he diagnosed the problem. The refrigerator was completely empty when he arrived. He removed the shelves which lifted out and removed only three screws. He removed used a tool to lift a layer of ice from the bottom and a layer of ice blocking the drain. Finally he used a small bottle with a long tube to put hot water down the drain. Total time 20 minutes. Nothing replaced, no new parts. Much too expensive and regret using them. Grossly overcharged for task I would never recommend anyone use this company. If you do, expect to be gouged.
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