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Geek Squad
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COMPLAINTS269
VERIFIED PHONE1-888-237-8289
LAST CHECKED2026-10-06
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 269 historical complaints about Geek Squad, published between 2006 and 2023. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Geek squad ripped me off with their diagnostic fee of $150.00 for taking my TVs serial number, customer service said, he did his job right
- Not honoring additional warranties / not repairing warranteed equipment that was pd fo
- Bad customer service - ripped me off now no laptop or out more money
- Are noobs! They do not know anything about computers!
- Horrible and Incompetent Service
- Poor Service with Standard Service Contract - Replace Defective Memory on new laptop
- Distroyed my compute
- Best Buy, Geeksquad Poor customer service regarding their extended warranties Brandon
- Simply a Rip Off - notebook computer repair and data recovery
- Unable to fix the same problem 3 times now
- Best Buy Geek Squad Laptop Warranty Repair Nightmare
- Warranty vs. NO WARRANTY unauthorized replacement of hard drive
- Idiot Squad is more accurate!
- Losers
- Avoid Geek Squad
- Best Buy Black Tie Protection is a Fraud! Columbia
- Best Buy Co., Inc. Geek Squad Extended Warranty Service Failures and Excuses Nationwide
- Repairing my Laptop NIGHTMARE! Beware of Best Buy and Geek Squad!
- 4 months with no resolve on TV repair - 1st repair attempt makes TV worse
- Boycott Geek Squad - Laptop repai