Geek Squad

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 269 historical complaints about Geek Squad, published between 2006 and 2023. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Shoddy repair/unfinished work and lousy customer servicePublished Aug 1, 2008 · Historical consumer allegation
• Continual Gateway Computer Issues - Geek Squad cannot resolve - Gateway ComputePublished Jul 27, 2008 · Historical consumer allegation
• ServicePublished Jul 12, 2008 · Historical consumer allegation
• Best Buy/GEEK SQUAD: Sam Nelson-store Manager, Justin Carter-Dept. Manager, Abel Cedeno, Took The Repair Order, Erin Mack, Called To Tell Me That My "unit" Was Fixed. They called it a "DESTRUCTIVE RESTORE". They may be "RESTORED". I am nearly "DESTROYED"Published May 5, 2008 · Historical consumer allegation
• Ongoing Geek Squad problemsPublished Apr 19, 2008 · Historical consumer allegation
• Geek Squad is a Rip Off! Best BuyPublished Apr 15, 2008 · Historical consumer allegation
• Don't Ever Purchase A Service Plan From this CompanyPublished Mar 31, 2008 · Historical consumer allegation
• Longmont Colorado - Rip Off Artist - Told us lies about installation of our HD TVPublished Mar 25, 2008 · Historical consumer allegation
• Wiped numerous files off my computer during repaiPublished Mar 20, 2008 · Historical consumer allegation
• Rip off/dishonestyPublished Feb 25, 2008 · Historical consumer allegation
• Took 3 weeks to diagnose issue tried to sell Best Buy products never fixed my laptopPublished Feb 14, 2008 · Historical consumer allegation
• Best Rip-off Geek Squad Boulder ColoradoPublished Jan 14, 2008 · Historical consumer allegation
• Deleted all my business & personal files & tape recorded me (a felony!)Published Dec 31, 2007 · Historical consumer allegation
• Most incompetent customer service I've ever encounteredPublished Dec 12, 2007 · Historical consumer allegation
• Insufficient ServicePublished Dec 12, 2007 · Historical consumer allegation
• Wiped out my files, erased and refused to put back programs, held my computer for over 4 weeks, were rude, kept me waitingPublished Dec 3, 2007 · Historical consumer allegation
• Unacceptable quality & servicePublished Oct 24, 2007 · Historical consumer allegation
• Won't honor my $500 service planPublished Sep 12, 2007 · Historical consumer allegation
• Virus Scanning Hoax to Charge Hefty FeesPublished Sep 10, 2007 · Historical consumer allegation
• Laptop under 3 year warrantee has been repaired 4 times in 9 weeks. It's a LEMONPublished Sep 5, 2007 · Historical consumer allegation