Geek Squad

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 269 historical complaints about Geek Squad, published between 2006 and 2023. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Cell phone insurance, insures no cell phonePublished Nov 6, 2009 · Historical consumer allegation
• Best Buy/Geek Squad Protection Plan a Ripoff!Published Oct 31, 2009 · Historical consumer allegation
• Incompetence at its best! Store cancelled installation without noticePublished Oct 29, 2009 · Historical consumer allegation
• Bad servicePublished Oct 21, 2009 · Historical consumer allegation
• Best Buy #136 Put on hold for 53 minutes and 14 seconds. Geek Squad Customer Service rating is minus 10 on a scale of 1 to 10,10 being the bestPublished Oct 19, 2009 · Historical consumer allegation
• Said warranty would cover... Then changed their mind!Published Oct 19, 2009 · Historical consumer allegation
• Said hard drive was bad and replace with newPublished Oct 12, 2009 · Historical consumer allegation
• Geek Squad - Appliance RepaiPublished Oct 4, 2009 · Historical consumer allegation
• Extended Warranty - extended warrantly computer repaiPublished Sep 11, 2009 · Historical consumer allegation
• Beware of Westwood Geek Squad in Los AngelesPublished Aug 27, 2009 · Historical consumer allegation
• No Service on service contract - Service contractPublished Aug 25, 2009 · Historical consumer allegation
• Lousy Service - Smog Machine Computer repaiPublished Aug 22, 2009 · Historical consumer allegation
• Geek squad customer servicePublished Aug 18, 2009 · Historical consumer allegation
• Poor Customer Service, don't buy from Best BuyPublished Aug 11, 2009 · Historical consumer allegation
• Just Plain Terrible Service - Notebook Service ContractPublished Jul 4, 2009 · Historical consumer allegation
• Breach of Contract by Virtue of Misdiagnosis and Failure to Provide Adequate Information to Allow the Customer to Make an Informed Decision MesaPublished Jun 12, 2009 · Historical consumer allegation
• Sell crap equipment, piss-poor service techs, lied to on the phone, THEY DONT CARE!Published Jun 10, 2009 · Historical consumer allegation
• Poor Service & Erroneous InformationPublished Jun 8, 2009 · Historical consumer allegation
• Won't give me back my hard drivePublished Jun 7, 2009 · Historical consumer allegation
• Why have a guarantee, when you don't stand behind it? Louisville KentuckyPublished Jun 2, 2009 · Historical consumer allegation