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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Satellite Dish on Neighbor's Property Faces Over My Deck Wall
- Bill Topped $400 for Service Never Received After Moving
- Account Switched to Another Person's Name, Then Service Cut Off
- $100 Rebate Needs 24 Months of $6 DVR Service
- $200 Equipment Fee Charged After Credit Check Name Mismatch
- Promised 3 Free Months and Discounts That Did Not Exist
- Rebate Never Received and $300 Early Termination Fee Demanded
- $100 DVR Rebate Check Never Arrived After Five Months
- Eight Calls Later, No DVR Rebate Form or $98 Rebate
- Missed HD installs, roof holes and damage claim runaround
- $299 return charge after equipment returned within 7 days
- Refer a friend $25 rebate not honored after many contacts
- Receiver rental and $20 return fee to watch for
- Told LA and New York channels included, then waiver refused
- Told rate would double, service cut off five minutes later
- Settled collection account but old balance still demanded
- Deposit kept and service not reinstated after payment
- Inferior DVR instead of promised TiVo, return refused
- HD DVR rebate never paid despite three calls and paperwork
- New DVR rebate took 5 months and two call centers