To whom it may concern: the following unfair business practice and fraud has been done. I am a customer of DirecTV. When I ordered the service in August 2005, I made a deposit of $150.00 as collateral for the service I would receive, at $10.00 per month until the deposit was gone. I still had approximately $100.00 on the account. DirecTV turned off my service, and on 03/03/06 I made a $45.00 payment, and DirecTV refused to reinstate my service.
Furthermore, I have another $125.00 on the account, causing property damage claim #8972160051496486. I talked with several employees named Trica, Rhonda, Charmal Kathy, who told me that the $150.00 was non-refundable and that they could not reinstate my service. Moreover, I was told my account was sent for collection, mind you, while DirecTV owes me.
We allege DirecTV is practicing unfair business and fraud by keeping my money and not giving me service. Thank you.
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