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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- $100 DVR rebate never paid after repeated calls and forms
- $125 early termination fee for service never installed
- Pay Per View Ordered at 11:30pm Booked for Next Day
- PGA Golf Assured but Live CBS Golf Unavailable Here
- Missing $100 DVR Rebate After Form Mailed on 10/17/05
- Promised Channels Missing From Basic Package, Rebate Runaround
- Billed for Suspended Service After Moving and Sent to Collections
- Technician Rewired Home Without Permission, Suspected Tapping
- Waited From 8am to Nearly 4pm for Late Installation Crew
- Billed $62.49 for NFL Sunday Ticket 2005 Never Ordered
- Waterline Damaged During Installation and Never Repaired
- Refused $29.95 Refund After Installer Would Not Ground Pole
- Account Moved to Ex-Wife's Name and New $150 Deposit Demanded
- Billed $290 for Old Account Reactivated by Ex-Wife
- Extra Innings subscriber asked to pay $12 for big series
- Collection agency demands $155 fee though installers never came
- Told 4 room offer was free, then charged for equipment
- Promised DVR and gift card never provided, call runaround
- Payment credited to the wrong account led to late fees
- Money taken from debit card after cancelling and moving