DIRECTV is a dishonest company that does not honor their promotions. Their customer service is the worst.
I am posting my complaint of DIRECTV not honoring their "refer a friend" rebate of get $25 to refer a friend and your friend will also get $25, to try to save other people from the headache of dealing with this company that lies, cheats and steals.
Trying to deal with them by e-mail is just as bad by phone. Their customer service department will promise results but never follow through. When you have to call back because of no results, they claim not to know the employee or the employee number.
DIRECTV will also claim no fault for the actions of the companies they contract with. It is my opinion, if DIRECTV chooses to do business with these companies, then they are letting these companies represent them and therefore DIRECTV should be responsible for their actions. I pay my bill each month in full to DIRECTV and don't care or want to hear excuses about not being able to help me due to the incident being caused by some company they hire.
In short, save yourself the trouble—don't do business with DIRECTV. The hard paying customer desires better treatment.
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